If possible please try to telephone reception before 10am if you require a home visit.
House visits are only available for patients who are genuinely housebound because of illness or disability. The receptionist will always ask you the nature of the problem, as this will enable the Doctor to decide the urgency of the visit.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery. Hence, in most cases, the Doctor will phone first to check the nature and need for home visits.
Lack of transport is not an acceptable reason for requesting the Doctor to visit.
Emergencies will be dealt with immediately by the Duty Doctor. Please stress that the call is "an emergency".